Frequently Asked Questions
Questions about Billing:
What types of insurance do you accept?
ATTIY participates with many major insurance plans. Our accepted plans include those listed below. Insurance participation may vary by service, location, and individual provider. Please contact our office to confirm availability for the specific service and provider you are seeking.
- Aetna
- All Savers
- Allwell
- Allegiance
- Ambetter
- Amerihealth
- Anthem
- Avmed
- BCBS all states
- Beacon Health Options
- Behavioral Health System
- Care Plus
- Carelon Behavioral Health
- Carelon Health Federal Services
- Cenpatico
- Cigna/Evernorth
- Champ VA
- Clear Health Alliance
- CMS
- Continental Benefits
- Core Source
- Devoted Health
- Emblem
- Empire (NY)
- Florida Health Care Plans
- Florida Blue
- GEHA‐ASA
- GHI‐ BMP
- Harvard Pilgrim
- Humana Commercial
- Lineco
- Lucent Health
- Lucet Health
- Martins Point
- Mayo
- Medicare
- Meritan Health
- Molina
- Multiplan
- NALC
- NH Healthy Families
- NYS MIF
- Optum
- Oscar Health Plans
- Oxford Health Plan
- Preferred Care Partners
- Solis Health Plan
- Tufts
- United Behavioral Health / United Health Care
- United Health Shared Services
- United Healthcare Student Resources
- Value Options
- UMR
- VACCN (Veteran Community Care Network)
- Wellcare
- Wellsense
What if my insurance is out of network?
If ATTIY is out of network with your insurance plan, you may be eligible to use out-of-network benefits. Upon request, we can provide you with a superbill containing the information you may need to submit a claim directly to your insurance company for reimbursement.
We recommend contacting your insurance company before beginning services to determine whether your plan includes out-of-network benefits and to understand any applicable deductibles, reimbursement rates, or submission requirements.
Please be aware that reimbursement is not guaranteed and is subject to the terms and conditions of your specific insurance policy and plan. ATTIY cannot guarantee that your insurance company will reimburse you for services or the amount of any reimbursement.
I want to pay out of pocket without using insurance. What are your self-pay rates?
Self-pay rates vary depending on the service you are receiving. Current rates for our Psychotherapy and Speech & Language Therapy services are listed below.
Psychotherapy
- Initial Intake: $150.00
- 50-Minute Session: $130.00
Speech & Language Therapy
- Initial Evaluation: $225
- Individual Session (30 min): $85
Psychological Services
The cost of psychological services varies based on the type, scope, and complexity of the evaluation. Please contact our office for additional information regarding pricing for psychological services.
What types of payments are accepted?
- Insurance
- Credit cards
- Discover
- Visa
- Mastercard
- Amex
- HSA
- Electronic methods of payment
How do I contact the billing department?
Please send your billing related inquiries to billing@attiy.com
Do you offer sliding scale options?
Yes, please contact our office for more information.
**No one will be denied access to services due to inability to pay. A sliding fee schedule is available based on family size and income.
Questions about our Services:
What services does And Then There is You offer?
And Then There Is You embraces a collaborative care model, bringing together services including psychotherapy, psychological services, and speech and language therapy to support the diverse needs of the individuals and families we serve. Our Care Coordination team can also help individuals and families navigate available services, identify appropriate resources, and connect with the right care.
How do I know which service is right for me or my child?
We understand that it may not always be clear where to start. Our team can help you identify which of our services may best fit your needs and connect you with the appropriate next step. In some cases, more than one service may be appropriate as part of a collaborative approach to care.
Do I need a referral to receive services?
Referral requirements vary by service and insurance plan. Speech & Language Therapy requires a referral from an appropriate healthcare provider. Psychotherapy generally does not require a referral; however, requirements may vary based on your insurance plan. Psychological Services may have different requirements depending on the type of service and insurance coverage.
Our team can help you determine what is required before scheduling.
Are all services available at every ATTIY location?
No. Services vary by location based on provider availability and the programs offered at each office. Some services may also be available virtually, depending on the service, provider, and state requirements.
Visit our location pages to see the services currently available at each ATTIY location, or contact our team for assistance finding the appropriate location or provider.
Do you provide services for both children and adults?
Yes. ATTIY provides services for children, adolescents, and adults. The ages served vary by service and individual provider, so availability will depend on the type of care you are seeking.
Our team can help connect you with an appropriate provider based on your needs and age group.
Questions about Scheduling:
How do I schedule?
We have multiple ways of scheduling a session. You may call the location nearest you, email us at info@andthenthereisyou.com, or fill out the contact form on our website.
What is the cancellation policy?
If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged for the full rate of the session.
Any Other Questions
Please contact us for any additional questions you may have. We look forward to hearing from you!